- First impressions matter!
Let’s face it. We live in an increasingly Instagrammed world where looks do matter. If your website looks like your niece made it over 10 years ago, it doesn’t inspire confidence in your visitors. More so, when most websites out there, especially those of your competitors are all polished and sophisticated in appearance. It’s like walking into a run-down store with musty walls and dank furniture. Even if your product or service is top-notch, an ugly, old website can be a top reason for visitors to turn away. Hiring a top-notch website design company is imperative and can save you time and money in the short and long run.
- Your website’s navigation and structure is not user friendly.
Having over-complicated navigation menus and unstructured content is a major reason for visitors to leave your website quickly. Nothing is more frustrating than to go over endless, confounding links and pages and not find what you’re looking for. A more streamlined, focused and trimmed-down navigation and page structure can work wonders.
- Your website has outdated content.
One of the top reasons for your website’s disconnect with your audience can be outdated and boring content that’s not engaging or meeting their needs. As a business evolves, so should its online profile and content. Also, content should be focused and solve the primary pain point of your audience without having to be too verbose and caught up in word-jugglery. Also, having a 10-year old photo of yourself or your team in the ‘About us’ section can not only be misleading but also putting off.
- The website doesn’t reflect your company/profession’s values.
This is another big one, also closely tied to point 1. Nobody wants to visit a dentist’s website that looks like a mart that’s selling toothpaste, toothbrushes, Gum massagers, dentures, implants and other products. Your website should reflect and best represent your brand and your business goals. It should instill confidence, trust and dependability in your company with your target audience.
- The website is build on an outdated platform.
We’ve all been there, when we had those static HTML websites built using tables. Times have changed dramatically now. Your website needs to be built ground-up on a robust platform that has on-going support, features and is easy to customize. Think WordPress, Shopify and the like. Keeping up-to-date also means better security, ease of maintenance and scalability. Having a content management system also means ease of updating the website.
- Your website is a security hazard.
Old websites, more often than not, are not build using modern security standards. They can be prone to hacking, cross site scripting and other issues. Many modern browsers tend to flag such websites as risky. Some old websites even fail to implement https protocols and lack SSL certificates. These websites are sitting ducks for all sorts of attacks. For an ecommerce website, security is everything or you risk losing business.
- Your website is not mobile-friendly.
This is a big, big one. The vast majority of your visitors today are more likely to use a smartphone while visiting your website. Your website needs to not just be mobile-friendly, but also mobile-first in this era. This means fast loading times, neat, well-formatted titles, optimized images and streamlined content that’s easy to find. Having a non-responsive website in this day and age is simply unacceptable.
- The website has broken links, missing pages and errors.
Another issue that shouts ‘unprofessional’ is when visitors are greeted with 404 or missing page errors. You need to ensure your website is audited regularly for technical, UI UX and content issues. Broken links imply a lackadaisical attitude towards your website – and by extention – your business. This is where website maintenance comes in. For a small monthy retainer, you can have your website’s plugins, forms, content, navigation and broken links checked and fixed to keep it in good shape. A good investment, by all counts.
- Your website isn’t showing up on Google searches.
Even if you’re website is fast-loading, pretty and updated, it still needs to be properly optimized for search engines. SEO is a vast subject by itself, involving aspects of on-site and off-site activities that are carried out on a regular basis. Every website redesign should involve on-site optimization from the beginning with proper meta data and focused, search engine friendly content. Search engines love fresh content. Creating and managing a blog is often a good idea. Hiring a performance-oriented SEO agency with a proven track record can dramatically boost your visibility and generate leads.